Considerate services

Offer you a warm feeling every time

Considerate services

The cooperation starts with products while continues with services. AIRUMI clearly knows that earning the trust of customers, comprehensive and considerate service is the premise.

Pre-sales service

We provide detailed product information and professional answers to help you fully understand the product’s performance and advantages. For specific demands, we will recommend matching models, configurations, and solutions, ensuring the best appropriate products.

IN-SALES SERVICE

——Fast order response and prompt logistics service

Our mature and stable logistics system supports fast response after receiving orders, ensuring timely delivery and saving time. If a certain battery model is out of stock in your store or motorcade, we will arrange an emergency freight dispatching for you with just one phone call.

AFTER-SALES SERVICE

——24/7 Customer Service & Lightning Return and Exchange

Our 24/7 customer service offers a prompt response anytime. Lightning door-to-door return and exchange service will be achieved if any product quality problem occurs, making you free from quality worries. Meanwhile, we will make regular return visits to listen to your feedback and provide solutions. We will further establish a nationwide service network. Let’s enjoy this carefree shopping!

Value-added service：

Brand building and product training service

Brand building: We provide unified terminal brand design and authorization to enhance brand image and market recognition;
Product training: We will organize regular product training so that you will better know how to select, use, and maintain batteries.
Brand promotion: We will make full efforts to spread and introduce SUNVOLT to more people.

50%Brand Image

70%Product awareness

80%Popularity